Subprocessors

Ansarada Subprocessors

Effective starting: 30th October, 2020

To support the delivery of the Ansarada Services, Ansarada Pty Limited and our related entities (“Ansarada”, “us”, “we” and “our”) may engage and use data processors with access to certain Content Data (each, a “Subprocessor”). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the Ansarada Customer Agreement or superseding written agreement between Customer and Ansarada (the “Agreement”).

Third Parties

Prior to engaging any third party Subprocessor, Ansarada performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

We've broken the list of processors into relevant sections, to give you greater understanding over how these services have access to your information.

Infrastructure Subprocessors – Service Data Storage

Ansarada uses the following organisations to store/host Personal Information, or provide other infrastructure that helps with delivery of our Services. These are secure environments that are controlled by the Ansarada team and are protected by Data Processing Agreements.

Entity: Amazon Web Services, Inc.

Purpose: Cloud Service Provider

Entity Country: United States

Entity: Microsoft Corporation (Microsoft Azure)

Purpose:  Cloud Service Provider

Entity Country:  United States

Service Specific Subprocessors

Ansarada works with other third-parties to provide specific functions or features within the Service. These providers may have access to relevant personal information (both in an identifiable and anonymous manner) in order to provide their relevant functions. The use of information is limited to the specific purposes below:

Entity: Segment, Inc.

Purpose: Customer & Product Analytics

Entity Country: United States

Entity: Intercom, Inc.

Purpose: Customer Support Services

Entity Country: United States

Entity: CloudFlare, Inc

Purpose: Content Distribution

Entity Country: United States

Entity: Sendgrid

Purpose: Email Notification Services

Entity Country: United States

Entity: Full Story, inc

Purpose: Customer & Product Analytics

Entity Country: United States

Entity: Salesforce.com, Inc

Purpose: CRM

Entity Country: United States

Add on integrations

The following subprocessors are third-parties that we offer optional integrations with. Relevant customer data and personal information may be shared with these services or from these services as part of delivering the wider Ansarada services. These third-parties are engaged directly by you, the account holder, you control these services.

Entity: Kira, Inc

Purpose: Document/Content Analysis

Entity Country: United States

Entity: Luminance Technologies Ltd

Purpose: Document/Content Analysis

Entity Country: United Kingdom

Entity: Dropbox, Inc

Purpose: Document Storage / Internal collaboration

Entity Country: United States

Entity: Google, Inc. (Google Drive)

Purpose: Document Storage / Internal collaboration

Entity Country: United States

Entity: Microsoft (OneDrive) Corporation

Purpose: Document Storage / Internal collaboration

Entity Country: United States

Entity: Box, Inc

Purpose: Document Storage / Internal collaboration

Entity Country: United States

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