A customer agreement outlines the terms and conditions that govern the use of your company’s products and services by your customers (B2B and B2C), along with the payment details.
A customer agreement is a legally binding contract between your company and customers, specifying the terms and conditions for using your products and services. It outlines the expectations and responsibilities of both parties on parameters such as type of products and services offered, confidentiality of your information, specifications, pricing and payment, penalties, performance standards, and dispute resolution methods.
The agreement seeks to regulate the extent of the liability of your company in case of litigation, and also ensures that you receive regular payment from customers.
Having an up-to-date and comprehensive collection of customer agreements enables your company to:
Having an up-to-date and comprehensive collection of customer agreements is important for an event tomorrow, as it helps potential investors to: