Terms and conditions of use

Effective as of 1 October 2017

Hello, and welcome to our Terms and Conditions of Use. This is important and affects your legal rights, so please read them and our Privacy Policy and other terms referenced in this document carefully.

1 Introduction

Thanks for choosing Ansarada (“Ansarada”, “we”, “us”, “our”). By signing up or otherwise using the Ansarada service, websites and software applications (together, the “Ansarada Service” or “Service”), or accessing any content or material that is made available by Ansarada through the Service (the “Content”) you are entering into a binding contract with the Ansarada entity indicated at the bottom of this document.

Your agreement with us includes these Terms and Conditions of Use (“Terms”) and our Privacy Policy. (The Terms, Privacy Policy, and any additional terms that you agree to, as discussed in the Entire Agreement section, are referred to together as the “Agreements”.) You acknowledge that you have read and understood the Agreements, accept these Agreements, and agree to be bound by them. If you don’t agree with (or cannot comply with) the Agreements, then you may not use the Ansarada Service or consume any Content.

Please read the Agreements carefully. They cover important information about Ansarada Services provided to you and any charges, taxes, and fees we bill you. The Agreements include information about future changes to the Agreements, automatic renewals, limitations of liability, privacy information, and resolution of disputes by arbitration instead of in court.

2 Changes to the Agreements

Occasionally we may, in our discretion, make changes to the Agreements. When we make material changes to the Agreements, we’ll provide you with prominent notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the Service or by sending you an email. In some cases, we will notify you in advance, and your continued use of the Service after the changes have been made will constitute your acceptance of the changes. Please therefore make sure you read any such notice carefully. If you do not wish to continue using the Service under the new version of the Agreements, you may terminate the Agreements by contacting us through the Customer Service contact form.

3 Rights we grant you

The Ansarada Service and the Content are the property of Ansarada or Ansarada’s licensors. We grant you limited, non-exclusive, revocable permission to access the Ansarada Service and the Content. Your Access shall remain in effect until and unless terminated by you or Ansarada.

The Ansarada software applications are not sold, to you, and Ansarada and its licensors retain ownership of the Content. Your Access to the Content does not give you any ownership rights to the Content. All Ansarada trademarks, service marks, trade names, logos, domain names, and any other features of the Ansarada brand (“Ansarada Brand Features”) are the sole property of Ansarada or its licensors. The Agreements do not grant you any rights to use any Ansarada Brand Features whether for commercial or non-commercial use.

You agree to abide by our User guidelines and not to use the Ansarada Service, or any part thereof, or access the Content, or any part thereof, in any manner not expressly permitted by the Agreements. Except for the rights expressly granted to you in these Agreements, Ansarada grants no right, title, or interest to you in the Ansarada Service or Content.

Third party software (for example, open source software libraries) included in the Ansarada Service are made available to you either under the Agreements or under the relevant third party software library’s licence terms as published in the help or settings section of our desktop and mobile client and/or on our website.

4 Third Party Applications

The Ansarada Service is integrated with third party applications, websites, and services (“Third Party Applications”) to make available content, products, and/or services to you. These Third Party Applications may have their own terms and conditions of use and privacy policies and your use of these Third Party Applications will be governed by and subject to such terms and conditions and privacy policies. You understand and agree that Ansarada does not endorse and is not responsible or liable for the behavior, features, or content of any Third Party Application or for any transaction you may enter into with the provider of any such Third Party Applications.

5 User-Generated Content

Ansarada users may post, upload, and/or contribute (“post”) content to the Service (which may include, for example, pictures, text, messages, information, and/or other types of content) (“User Content”). For the avoidance of doubt, “User Content” includes any such content posted to the Ansarada Support Community as well as any other part of the Ansarada Service.

You promise that, with respect to any User Content you post on Ansarada, (1) you have the right to post such User Content, and (2) such User Content, or its use by Ansarada as contemplated by the Agreements, does not violate the Agreements, applicable law, or the intellectual property (including without limitation copyright), publicity, personality, or other rights of others or imply any affiliation with or endorsement of you or your User Content by Ansarada or any entity or individual without express written consent from such individual or entity.

Ansarada may, but has no obligation to, monitor, review, or edit User Content. In all cases, Ansarada reserves the right to remove or disable access to any User Content for any or no reason, including but not limited to, User Content that, in Ansarada’s sole discretion, violates the Agreements. Ansarada may take these actions without prior notification to you or any third party. Removal or disabling of access to User Content shall be at our sole discretion, and we do not promise to remove or disable access to any specific User Content.

You are solely responsible for all User Content that you post. Ansarada is not responsible for User Content nor does it endorse any opinion contained in any User Content. YOU AGREE THAT IF ANYONE BRINGS A CLAIM AGAINST ANSARADA RELATED TO USER CONTENT THAT YOU POST, THEN, TO THE EXTENT PERMISSIBLE UNDER LOCAL LAW, YOU WILL INDEMNIFY AND HOLD ANSARADA HARMLESS FROM AND AGAINST ALL DAMAGES, LOSSES, AND EXPENSES OF ANY KIND (INCLUDING REASONABLE ATTORNEY FEES AND COSTS) ARISING OUT OF SUCH CLAIM.

6 Rights you grant us

In consideration for the rights granted to you under the Agreements, you grant us the right (1) to allow the Ansarada Service to provide advertising and other information to you, and (2) to allow our business partners to do the same. In any part of the Ansarada Service, the Content you view, including its selection and placement, may be influenced by commercial considerations, including agreements with third parties. Some Content licensed or provided to Ansarada may contain advertising as part of the Content. In such cases, Ansarada will make such Content available to you unmodified.

If you provide feedback, ideas or suggestions to Ansarada in connection with the Ansarada Service or Content (“Feedback”), you acknowledge that the Feedback is not confidential and you authorize Ansarada to use that Feedback without restriction and without payment to you. Feedback is considered a type of User Content.

You grant Ansarada a non-exclusive, transferable, sub-licensable, royalty-free, perpetual (or, in jurisdictions where this is not permitted, for a term equal to the duration of the Agreements plus twenty (20) years), irrevocable, fully paid, worldwide licence to use, reproduce, publish, translate, modify, create derivative works from, and distribute any of your User Content in connection with the Service through any medium, whether alone or in combination with other content or materials, in any manner and by any means, method or technology, whether now known or hereafter created. Aside from the rights specifically granted herein, you retain ownership of all rights, including intellectual property rights, in the User Content.

7 User guidelines

Ansarada respects intellectual property rights and expects you to do the same. We’ve established a few ground rules for you to follow when using the Service, to make sure Ansarada stays enjoyable for everyone. Please follow these rules and encourage other users to do the same.

The following is not permitted for any reason whatsoever:

• copying, redistributing, reproducing, “ripping”, recording, transferring, performing or displaying to the public, broadcasting, or making available to the public any part of the Ansarada Service or the Content, or otherwise making any use of the Ansarada Service or the Content which is not expressly permitted under the Agreements or applicable law or which otherwise infringes the intellectual property rights (such as copyright) in the Ansarada Service or the Content or any part of it;
• using the Ansarada Service to import or copy any local files you do not have the legal right to import or copy in this way;
• transferring copies of cached Content from an authorized Device to any other Device via any means;
• reverse-engineering, decompiling, disassembling, modifying, or creating derivative works based on the Ansarada Service, Content or any part thereof unless permitted by applicable law;
• circumventing any technology used by Ansarada, its licensors, or any third party to protect the Content or the Service;
• selling, renting, sublicensing or leasing of any part of the Ansarada Service or the Content;
• circumventing any territorial restrictions applied by Ansarada or it licensors;
• artificially increasing or otherwise manipulating the Services by using a script or other automated process;
• removing or altering any copyright, trademark, or other intellectual property notices contained on or provided through the Ansarada Service (including for the purpose of disguising or changing any indications of the ownership or source of any Content);
• providing your password to any other person or using any other person’s username and password; or
• “crawling” the Ansarada Service or otherwise using any automated means (including bots, scrapers, and spiders) to collect information from Ansarada.

Please respect Ansarada, the owners of the Content, and other users of the Ansarada Service.

Don’t engage in any activity, post any User Content, or register and/or use a username, which is or includes material that:

• is offensive, abusive, defamatory, pornographic, threatening, or obscene;
• is illegal, or intended to promote or commit an illegal act of any kind, including but not limited to violations of intellectual property rights, privacy rights, or proprietary rights of Ansarada or a third party;
• includes your password or purposely includes any other user’s password or purposely includes personal data of third parties or is intended to solicit such personal data;
• includes malicious content such as malware, Trojan horses, or viruses, or otherwise interferes with any user’s access to the Service;
• is intended to or does harass or bully other users;
• impersonates or misrepresents your affiliation with another user, person, or entity, or is otherwise fraudulent, false, deceptive, or misleading;
• uses automated means to artificially promote content;
• involves the transmission of unsolicited mass mailings or other forms of spam (“spam”), junk mail, chain letters, or similar, including through the Ansarada inbox;
• involves commercial or sales activities, such as advertising, promotions, contests, sweepstakes, or pyramid schemes, that are not expressly authorized by Ansarada;
• links to, references, or otherwise promotes commercial products or services, except as expressly authorized by Ansarada;
• interferes with or in any way disrupts the Ansarada Service, tampers with, breaches, or attempts to probe, scan, or test for vulnerabilities in the Service or Ansarada’s computer systems, network, usage rules, or any of Ansarada’s security components, authentication measures or any other protection measures applicable to the Service, the Content or any part thereof; or
• conflicts with the Agreements, as determined by Ansarada.

You acknowledge and agree that posting any such User Content may result in immediate termination or suspension of your Ansarada account. You also agree that Ansarada may also reclaim your username for any reason.

Please be thoughtful about how you use the Ansarada Service and what you share. The Ansarada Service includes social and interactive features, including the ability to post User Content, share content, and make certain information about you public. Remember that shared or publicly available information may be used and re-shared by other users on Ansarada or across the web, so please use Ansarada carefully and be mindful of your account settings. Ansarada has no responsibility for your choices to post material on the Service.

Your password protects your user account, and you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use of your username and password on the Service. If your username or password is lost or stolen, or if you believe there has been unauthorized access to your account by third parties, please notify us immediately and change your password as soon as possible.

8 Infringement and reporting User Content

Ansarada respects the rights of intellectual property owners. If you believe that any Content infringes your intellectual property rights or other rights, please notify us. If Ansarada is notified by a copyright holder that any Content infringes a copyright, Ansarada may in its absolute discretion take actions without prior notification to the provider of that Content. If the provider believes that the content is not infringing, the provider may submit a counter-notification to Ansarada with a request to restore the removed content.

If you believe that any Content does not comply with the User guidelines, please fill out our notice form.

9 Service limitations and modifications

Ansarada will make reasonable efforts to keep the Ansarada Service operational. However, certain technical difficulties or maintenance may, from time to time, result in temporary interruptions. To the extent permissible under applicable law, Ansarada reserves the right, periodically and at any time, to modify or discontinue, temporarily or permanently, functions and features of the Ansarada Service, with or without notice, all without liability to you, except where prohibited by law, for any interruption, modification, or discontinuation of the Ansarada Service or any function or feature thereof. Notwithstanding the foregoing, if you have prepaid fees for Paid Subscriptions that Ansarada permanently discontinues prior to the end of the Pre-Paid Period (defined in the Payments, cancellations, and cooling off section), Ansarada will refund you the prepaid fees for the Pre-Paid Period after such discontinuation. You understand, agree, and accept that Ansarada has no obligation to maintain, support, upgrade, or update the Service, or to provide all or any specific content through the Service. This section will be enforced to the extent permissible by applicable law. Ansarada and/or the owners of any Content may, from time to time, remove any such Content without notice to the extent permitted by applicable law.

10 Company Accounts

If you establish a Ansarada account on behalf of a company, organization, or entity (a “Company”, and such account a “Company Account”), the terms “you” and “your”, as used throughout the Agreements, apply to both you and the Company, as applicable.

If you open a Company Account, you represent and warrant that you are authorized to grant all permissions and licences provided in the Agreements and to bind the Company to the Agreements.

11 Customer support

For customer support with account-related and payment-related questions (“Customer Support Queries”), please submit a ticket to our customer service department using the Customer Service contact form on the Contact Us section of our website (https://www.Ansarada.com/contact) . We will use reasonable endeavours to respond to all Customer Support Queries within a reasonable time frame but we make no guarantees or warranties of any kind that any Customer Support Queries will be responded to within any particular time frame and/or that we will be able to satisfactorily answer any such queries.

12 Payments, cancellations, and cooling off

The subscription fees payable by you for the Ansarada Service and Content, and the applicable Software license period, will be set forth in each quote form. Fees shall be paid in advance on a monthly, quarterly or annual basis as set forth in the applicable quote form.
Ansarada may change its fees and payment terms at its discretion; provided however, that such changes will not take effect for you until the start of the next subscription term (as specified in the applicable quote form).

13 Term and termination

The Agreements will continue to apply to you until terminated by either you or Ansarada. However, you acknowledge and agree that the perpetual licence granted by you in relation to User Content, including Feedback, is irrevocable and will therefore continue after expiry or termination of any of the Agreements for any reason. Ansarada may terminate the Agreements or suspend your access to the Ansarada Service at any time, including in the event of your actual or suspected unauthorised use of the Ansarada Service and/or Content, or non-compliance with the Agreements. If you or Ansarada terminate the Agreements, or if Ansarada suspends your access to the Ansarada Service, you agree that Ansarada shall have no liability or responsibility to you and Ansarada will not refund any amounts that you have already paid, to the fullest extent permitted under applicable law. To learn how to terminate your Ansarada account, please contact us through the Customer Service contact form which is available on our About Us page. This section will be enforced to the extent permissible by applicable law. You may terminate the Agreements at any time.

Sections 5, 6, 7, 8, 9, 13, 14, 15, 16, 17, 18, 19, 20 and 21 herein, as well as any other sections of the Agreements that, either explicitly or by their nature, must remain in effect even after termination of the Agreements, shall survive termination.

14  Warranty and disclaimer

WE ENDEAVOUR TO PROVIDE THE BEST SERVICE WE CAN, BUT YOU UNDERSTAND AND AGREE THAT THE ANSARADA SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT EXPRESS OR IMPLIED WARRANTY OR CONDITION OF ANY KIND. YOU USE THE ANSARADA SERVICE AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANSARADA AND ALL OWNERS OF THE CONTENT MAKE NO REPRESENTATIONS AND DISCLAIM ANY WARRANTIES OR CONDITIONS OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NEITHER ANSARADA NOR ANY OWNER OF CONTENT WARRANTS THAT THE ANSARADA SERVICE IS FREE OF MALWARE OR OTHER HARMFUL COMPONENTS. IN ADDITION, ANSARADA MAKES NO REPRESENTATION NOR DOES IT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY THIRD PARTY APPLICATIONS (OR THE CONTENT THEREOF), USER CONTENT, OR ANY OTHER PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY ON OR THROUGH THE ANSARADA SERVICE OR ANY HYPERLINKED WEBSITE, OR FEATURED IN ANY BANNER OR OTHER ADVERTISING. YOU UNDERSTAND AND AGREE THAT ANSARADA IS NOT RESPONSIBLE OR LIABLE FOR ANY TRANSACTION BETWEEN YOU AND THIRD PARTY PROVIDERS OF THIRD PARTY APPLICATIONS OR PRODUCTS OR SERVICES ADVERTISED ON OR THROUGH THE ANSARADA SERVICE. AS WITH ANY PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. NO ADVICE OR INFORMATION WHETHER ORAL OR IN WRITING OBTAINED BY YOU FROM ANSARADA SHALL CREATE ANY WARRANTY ON BEHALF OF ANSARADA IN THIS REGARD. SOME ASPECTS OF THIS SECTION MAY NOT APPLY IN SOME JURISDICTIONS IF PROHIBITED BY APPLICABLE LAW.

THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER.

15 Limitation

YOU AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY PROBLEMS OR DISSATISFACTION WITH THE ANSARADA SERVICE IS TO UNINSTALL ANY ANSARADA SOFTWARE AND TO STOP USING THE ANSARADA SERVICE. WHILE ANSARADA ACCEPTS NO RESPONSIBILITY FOR THIRD PARTY APPLICATIONS OR THE CONTENT THEREOF, AND WHILE YOUR RELATIONSHIP WITH SUCH THIRD PARTY APPLICATIONS MAY BE GOVERNED BY SEPARATE AGREEMENTS WITH SUCH THIRD PARTIES, TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR SOLE AND EXCLUSIVE REMEDY, AS WITH RESPECT TO ANSARADA, FOR ANY PROBLEMS OR DISSATISFACTION WITH THIRD PARTY APPLICATIONS OR THE CONTENT THEREOF, IS TO UNINSTALL AND/OR STOP USING ANY SUCH THIRD PARTY APPLICATIONS.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL ANSARADA, ITS OFFICERS, SHAREHOLDERS, EMPLOYEES, AGENTS, DIRECTORS, SUBSIDIARIES, AFFILIATES, SUCCESSORS, ASSIGNS, SUPPLIERS, OR LICENSORS BE LIABLE FOR (1) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES; (2) ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS (WHETHER DIRECT OR INDIRECT), IN ALL CASES ARISING OUT OF THE USE OR INABILITY TO USE THE ANSARADA SERVICE, THIRD PARTY APPLICATIONS, OR THIRD PARTY APPLICATION CONTENT, REGARDLESS OF LEGAL THEORY, WITHOUT REGARD TO WHETHER ANSARADA HAS BEEN WARNED OF THE POSSIBILITY OF THOSE DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE; OR (3) AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE ANSARADA SERVICE, THIRD PARTY APPLICATIONS, OR THIRD PARTY APPLICATION CONTENT MORE THAN THE AMOUNTS PAID BY YOU TO ANSARADA DURING THE PRIOR TWELVE MONTHS IN QUESTION, TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW.

Nothing in the Agreements removes or limits Ansarada’s liability for fraud, fraudulent misrepresentation, death or personal injury caused by its negligence, and, if required by applicable law, gross negligence. Some aspects of this section may not apply in some jurisdictions if prohibited by applicable law.

16 Third party rights

You acknowledge and agree that the owners of the Content and certain distributors (such as app store providers) are intended beneficiaries of the Agreements and have the right to enforce the Agreements directly against you. Other than as set out in this section, the Agreements are not intended to grant rights to anyone except you and Ansarada, and in no event shall the Agreements create any third party beneficiary rights. Furthermore, the rights to terminate, rescind, or agree to any variation, waiver, or settlement of the Agreements are not subject to the consent of any other person.

17 Entire agreement

Other than as stated in this section or as explicitly agreed upon in writing between you and Ansarada, the Agreements constitute all the terms and conditions agreed upon between you and Ansarada and supersede any prior agreements in relation to the subject matter of these Agreements, whether written or oral.

Please note, however, that other aspects of your use of the Ansarada Service may be governed by additional agreements. That could include, for example, access to the Ansarada virtual data room. When you are presented with an offer for such aspects of your use, you will be presented with any related additional agreement, and you may have an opportunity to agree to additional terms. Some of those additional terms may be listed on Ansarada’s website. To the extent that there is any irreconcilable conflict between any additional terms and these Terms, the additional terms shall prevail.

18 Severability and waiver

Unless as otherwise stated in the Agreements, should any provision of the Agreements be held invalid or unenforceable for any reason or to any extent, such invalidity or enforceability shall not in any manner affect or render invalid or unenforceable the remaining provisions of the Agreements, and the application of that provision shall be enforced to the extent permitted by law.

Any failure by Ansarada or any third party beneficiary to enforce the Agreements or any provision thereof shall not waive Ansarada’s or the applicable third party beneficiary’s right to do so.

19 Assignment

Ansarada may assign the Agreements or any part of them, and Ansarada may delegate any of its obligations under the Agreements. You may not assign the Agreements or any part of them, nor transfer or your rights under the Agreements, to any third party.

20 Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify and hold Ansarada harmless from and against all damages, losses, and expenses of any kind (including reasonable attorney fees and costs) arising out of: (1) your breach of this Agreement; (2) any User Content; (3) any activity in which you engage on or through the Ansarada Service; and (4) your violation of any law or the rights of a third party.

21 Choice of law, mandatory arbitration and venue

Governing Law / Jurisdiction

The Agreements are governed by and construed in accordance with Australian law.

You and Ansarada agree that any dispute, claim, or controversy between you and Ansarada arising in connection with or relating in any way to these Agreements or to your relationship with Ansarada as a user of the Service (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether the claims arise during or after the termination of the Agreements) will be determined by mandatory binding individual arbitration. Arbitration is more informal than a lawsuit in court. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. There may be more limited discovery than in court. The arbitrator must follow this agreement and can award the same damages and relief as a court (including attorney fees), except that the arbitrator may not award declaratory or injunctive relief benefiting anyone but the parties to the arbitration. This arbitration provision will survive termination of the Agreements.

Notwithstanding the clause above, you and Ansarada both agree that nothing herein will be deemed to waive, preclude, or otherwise limit either of our rights, at any time, to (1) bring an individual action in small claims court, (2) pursue enforcement actions through applicable federal, state, or local agencies where such actions are available, (3) seek injunctive relief in a court of law, or (4) to file suit in a court of law to address intellectual property infringement claims.

Arbitration rules

Either you or we may start arbitration proceedings. Any arbitration between you and Ansarada will be finally settled under the Rules of Arbitration of the International Chamber of Commerce (the “ICC”) then in force (the “ICC Rules”) by one or more arbitrators appointed in accordance with the ICC Rules, as modified by these Agreements, and will be administered by the International Court of Arbitration of the ICC.

Any arbitration will be conducted in the English language and unless otherwise required by a mandatory law of a member state of the European Union or any other jurisdiction, the law to be applied in any arbitration shall be the law of the New South Wales, Australia.

Time for filing

Any arbitration must be commenced by filing a demand for arbitration within ONE (1) YEAR after the date the party asserting the claim first knows or reasonably should know of the act, omission, or default giving rise to the claim; and there shall be no right to any remedy for any claim not asserted within that time period. If applicable law prohibits a one-year limitation period for asserting claims, any claim must be asserted within the shortest time period permitted by applicable law.

Notice; Process

A party who intends to seek arbitration must first send a written notice of the dispute to the other, by certified mail or Federal Express (signature required), or in the event that we do not have a physical address on file for you, by electronic mail (“Notice”). Ansarada’s address for Notice is: Ansarada, Attn: General Counsel, Level 2, 80 George Street, The Rocks, Sydney, NSW, Australia. The Notice must (1) describe the nature and basis of the claim or dispute; and (2) set forth the specific relief sought (“Demand”). We agree to use good faith efforts to resolve the claim directly, but if we do not reach an agreement to do so within 30 days after the Notice is received, you or Ansarada may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by you or Ansarada shall not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. In the event our dispute is finally resolved through arbitration in your favor, Ansarada shall pay you (1) the amount awarded by the arbitrator, if any, (2) the last written settlement amount offered by Ansarada in settlement of the dispute prior to the arbitrator’s award; or (3) $1,000.00, whichever is greater. All documents and information disclosed in the course of the arbitration shall be kept strictly confidential by the recipient and shall not be used by the recipient for any purpose other than for purposes of the arbitration or the enforcement of arbitrator’s decision and award and shall not be disclosed except in confidence to persons who have a need to know for such purposes or as required by applicable law. Except as required to enforce the arbitrator’s decision and award, neither you nor Ansarada shall make any public announcement or public comment or originate any publicity concerning the arbitration, including, but not limited to, the fact that the parties are in dispute, the existence of the arbitration, or any decision or award of the arbitrator.

Modifications

In the event that Ansarada makes any future change to this arbitration provision (other than a change to Ansarada’s address for Notice), you may reject any such change by sending us written notice within 30 days of the change to Ansarada’s address for Notice, in which case your account with Ansarada shall be immediately terminated and this arbitration provision, as in effect immediately prior to the amendments you reject, shall survive.

22 Contact us

If you have any questions concerning the Ansarada Service or the Agreements, please contact Ansarada customer service by visiting the Contact Us section of our website.

Thank you for reading our Terms. We hope you enjoy Ansarada!

Contracting entity:

Ansarada Pty Limited  
ABN 78 131 899 397
Level 2, 80 George Street
The Rocks, Sydney
New South Wales, Australia